Monday through Friday 9AM-5PM

-Please allow 1-3 business days for your order to be processed, then shipped.

-Please allow 3-8 business days for your order to be shipped and delivered.

***You can receive your order as early as 4 business days or as late as 11 business days.

-Your address must be confirmed for your ordered to be shipped. You will receive a “shipping address” within 72 hours of your order if your address needs to be altered.

-At the time if delivery signature will be rquired or you will be required to give the carrier permission to leave the package.

***Please examine your package before signing for it.

***During a sale when order numbers are high, shipping time frame can be extended up to 5 additional days.

THERE ARE ABSOLUTELY NO REFUNDS/EXCHANGES, ALL SALES ARE FINAL.

For any concerns please email- bbexperience18@gmail.com – or text/call customer service during business hours printed above.

Use the “hair Booking” tab, choose Hair + install tab.

*** If you order hair separately you will have to wait on the arrival of your order to schedule a appointment. Online inventory and Appointment inventory are not the same. Any online order cannot be accomdated in person.